Disclaimers

Overview

The terms “we,” “us,” and “our” refer to mini Monster Websites. The term the “Website” refers to www.miniMonsterWebsites.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

mini Monster Websites is a division of Summa Creative, a company organized and existing under the laws of the Commonwealth of Kentucky in the United States of America.   

We provide digitally designed products, online courses, training and educational materials, and related services for Squarespace site users and other graphic and web design services.   On the Website, mini Monster Websites also provides a blog that covers design and brand questions, and information related to the Squarespace platform, small business, and website development.  The whole of these will be referred to as “Products and Services.”

Using mini Monster Websites may include downloading digital files to your computer, phone, tablet, or other device. You agree that we may update these files at our discretion, and that our Privacy Policy, Terms and Conditions, Cookie Policy, Acceptable Use Policy, Disclaimers, and any amendments and additional agreements you may enter into with mini Monster Websites will also apply to any updates.

Support Policy for Templates

mini Monster Websites offers 30 days of email support after the purchase of one of our templates, because it is our goal to see every website completed, launched, and improving people’s lives.  Our support policy is in place to clearly outline what is and is not covered. 

Scope of Support

Within 30 days of purchase, we are able to help you with issues related to:

  • One of our Website templates

  • Any of the template’s features or settings

  • Updates to the Squarespace platform and the impact on our templates

  • Any support materials or downloads associated with the template

  • General bug fixes

Not included in the 30 day support extended to template purchase:

  • Template or coding customizations or modifications

  • General Squarespace questions and support

  • Third party plugins

  • Issues arising from user modifications to the code, styling, or functionality

  • Issues related to your server or hosting configuration

If you need any additional support in launching your website: customization, assistance with domain, hosting, images, design, SEO, copywriting, or template setup, even after the 30 days of support included with your template, mini Monster Websites can offer extra help.  Please visit Extra Help to see all the options.

Support Channels

Support must be requested through the proper channels to be received and responded to. To request support, please contact us through the form on your Template Support page. We are unable to respond to support requests sent through any other channel, such as Twitter, Facebook, Instagram, direct email, etc.

Support Hours

We respond to support requests from Monday to Friday, with the exception of US national holidays, and aim to respond to all questions within 48 hours. Please understand that detailed questions may require a longer time.  Our support hours are 10:00 am - 8:00 pm, Eastern Time.

Reasonable Use

Support is limited to 30 days from date of purchase. Each user is entitled to a reasonable amount of support per product purchased, subject to a reasonable use clause. The definition of reasonable use is determined by mini Monster Websites at our sole discretion. Customers deemed to be abusing our support services will be notified by mini Monster Websites, and may be suspended from receiving support services at our discretion.

Abusive/Disrespectful Conduct

We reserve the right to suspend support services without notice for any user deemed to be abusive or disrespectful to our support team. 

Force Majeure

mini Monster Websites will not be liable to you for any failure or delay in performance, if it is caused by acts or circumstances beyond our reasonable control, addressed in any of the following, without limitation:

  • Acts of God (e.g. flood, fire, earthquake)

  • Civil unrest and armed conflict (e.g. war, invasion, terrorism, riot)

  • Disease outbreak (e.g. pandemic, epidemic)

  • Labor dispute (e.g. lockout, strike)

  • Technological breakdown (e.g. server failure, power outage)

Access to Template and Supporting Materials

Purchase of a template grants you lifetime access to that template, and any relevant courses, materials, and associated content as you purchased them on the date of your purchase. We reserve the right to discontinue any product or service any time in the future. If the template has been retired or removed from sale, the training materials and other content associated with that template will no longer be updated. 

If we decide to revise or upgrade any template, product, or service in any way that would substantially alter it, you agree that you have not paid for the new product and/or online courses, materials, and supports and that we are under no obligation to offer you such at a reduced price or at no cost. 

This support policy is subject to change without notice.

Template Policy, Purchase, And Licensing

Template Install

When you purchase a mini Monster Websites template, you will receive a contributor invitation email from Squarespace with a link to accept the template as your new demo website. We strive to have your template ready for you within 24 hours, but that timeframe may vary due to technical disruptions, weekends, or holidays. 

Your purchase of a Template includes only one installation as a new Squarespace 7.1 demo website.  

Please note:

  • We cannot access your site and reverse any changes that have been made to the initial template, or revert it back to the initial template.

  • If you don’t accept the contributor invitation email from Squarespace to begin your new demo website within 6 months of purchase, then you will have to repurchase the template so that we can install it again. 

  • Your template comes with a free trial of Squarespace. If you let this free trial run out, Squarespace will mark your website for deletion. If Squarespace has deleted your website, you will have to repurchase the template so that we can install it again. (Please avoid letting your trial run out by either asking Squarespace support for a trial extension, or by upgrading your site to a paid plan.)

Template Licensing

With each Website Template purchase, you will receive a limited license to use this template one time, for one website only. This nonexclusive, nontransferable, revocable license is limited to you alone and solely for a single-use to create a single website.  mini Monster Websites grants you access and permission to download one copy of the materials for transitory use individually, or for a single use in your business, strictly in accordance with all terms of this and any other applicable agreement. You can use it for yourself, a friend, or a client, but only one website can be built from the purchase of one template.  You will need to purchase another license (by purchasing another template) if you want to build another website using this design. 

By purchasing a template, you agree that:

  • If you are using the template to build a design for a client, you are prohibited from claiming or promoting these designs as solely your own.

  • You may not resell the design or claim the design as your own. 

  • You may not suggest, use, copy, adapt, or represent any of our Products and Services in any way that suggests they were created by you.

  • You may not share the template, graphics, files, or any design elements provided in your purchase with anyone else.

  • You may not share your log-in or secured or protected access to our Website, Products and Services with another person or another business or business entity. 

  • You may not use our Products and Services in a manner that constitutes an infringement on our rights or in a manner that has not been authorized by us. 

If you violate this license by giving, sharing, or selling a copy of our Products and Services or access to the Products and Services to any third party, we reserve the right to invoice you for the licenses you have gifted to others, revoke your access to our Products and Services permanently, and/or sue for any and all damages.

Use of Photographic Assets in Template 

At the time of the template creation, any demo photography provided with the template was licensed to be used freely in the creative community.  

You may:

  • Reproduce up to 500,000 copies of the asset in all media, including product packaging, printed marketing materials, digital documents, or software.

  • Include the asset in email marketing, mobile advertising, or a broadcast or digital program if the expected number of viewers is fewer than 500,000.

You may not:

  • Distribute the stand-alone file.

  • Create merchandise, templates, or other products for resale or distribution where the primary value of the product is associated with the asset itself. For example, you can’t use the asset to create a poster, t-shirt, or coffee mug that someone would buy specifically because of the asset printed on it.

However, ultimate responsibility for lawful use of any images within the template falls to the buyer of the template. We hold no liability for any image licensing or copyright issues that may occur through your unlawful use of the supplied images. 

Media Release 

Your completed website design may be used in our template showcase, sales pages or on our social media for demonstration and promotion purposes.

Payment Policy 

Pricing

We offer services and digital products on this Website. The price of these services and digital products can be found listed on the Website. This price does not include taxes or other fees that you may be charged.  Final selling price will be available at checkout.  All prices listed are in USD. 

Design and Consulting Fees

Certain portions of the Services are available by submitting a fee payment (such as additional services, extra help, custom creation, or “Paid Services”). All Paid Services are a one-time payment, unless otherwise agreed upon by both parties before purchase. You will be informed as to the cost of the fees, taxes, and any additional fees applicable before you are charged for these services. Payment for Paid Services must be received before work begins on these Services. 

Order Confirmations

We will email you to confirm the placement of your order and with details concerning delivery of Products and Services. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Purchase Agreement

You agree to only purchase Products and Services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

In making a purchase from mini Monsters Websites, you represent and warrant that (i) any payment information you supply is true and complete, (ii) charges incurred by you will be honored by your bank, credit card company, or other payment provider, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge we may incur due to the dishonored payment in a timely manner.

Payment Processors

We use third-party payment processors (the “Payment Processor”) to process and receive any payments you make on our Website.  The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor, in addition to this Agreement. Our current Payment Processors are Stripe and Paypal.  Your payments are processed by either Stripe or Paypal in accordance with those third-party service’s Terms of Service and Privacy Policy. We don’t control and are not liable for the security or performance of the Payment Processor. You agree to pay us, through the Payment Processor, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms. We reserve the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes, even if payment has already been requested or received.

All information obtained during your purchase or transaction for our Products and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.

Fee Changes

We may change our fees at any time. New fees will not apply retroactively. 

Chargebacks

If you contact your bank or credit card company to decline, chargeback, or otherwise reverse the charge of any payable fees to us (“Chargeback”), we may terminate provided Products and Services and refuse to support questions related to our Products and Services. If you have questions about a payment made to us, we encourage you to contact us via email before filing a Chargeback. We reserve our right to dispute any Chargeback.

Refund, Return, And Cancellation Policy

Due to the fact that all of our products are digital, they cannot be returned, exchanged, or canceled after purchase. We cannot issue refunds after the purchase is made. Please be sure to review the template demos and features, the FAQs, and requirements prior to purchasing. If you have any questions, please contact us before you purchase.

We do not offer you the ability to cancel any purchase you have made of the Services offered on our Website, nor can we issue refunds for these Services.

We reserve the right to cancel your purchase or deposit for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to canceling your purchase.

The term “Squarespace” is a trademark of Squarespace, Inc. This Website, Products, and Services are not affiliated with Squarespace, Inc.